Testimonials

Everyone always listen to my concerns and provide excellent service

Dr. Luo is one of the few doctors has patiently listened to my various pain concerns. He is very polite, professional and has great bedside manner. It is very refreshing. I am a 20 year US Army Retiree and Total and Permanent Disabled Veteran. He and his staff has given better care than my whole time at the Pain Management Department at the Brooke Army Medical Center. I used to have to wait up to four months for follow up appts and have to repeatedly call to get an appointment. The staff there would not contact you back. No the case at all here. Dr. Luo’s staff professionalism at the Westover Hills Clinic location is fantastic. They make me look forward to attending my pain appointments. I hope I had the option to get a referral to his clinic years before.

Enrique is always to understanding. He listens and explains things in a very easy to get kind of way.

Dr. Luo is easy to talk to. He makes sure I am confortable with my medication.

Doctor gave me options and explained the recommendations Staff was friendly

Good

Dr Lin is an exceptional doctor and I received excellent care.

My experience this morning was good and all questions were answered professionally and with concern for my wellbeing. Dr Ma Luo treats my concerns and makes recommendations as he feels the need.

Doctor Ma Luo listens to his patients and always ask if we have any concerns about anything that we talked about. If we as patients have any problems he as a doctor would try to take care of the situation.

Professional, friendly, knowledgeable & highly efficient! Very little waiting to be seen and treated.

I was well cared for. Procedure went well and so far feels effective.

The entire team is professional, kind, and practice patience.

Excellent. Pain 75% better. Thank you.

Dr. Lin is Amazing. I am now pain free and it is all from her!

Dr. Luo was very helpful and explained the treatment plan for me.

Dr. Luo is a professional and he listened to my concerns.

It was very satisfying. Starting with the courteous and professional staff (Michael Anthony was so kind) and the girls. Dr Lin was so informative to all my questions. The wait and procedure were super little time. Unbelievable. No complications and the shots were effective. Thank you

Dr. Ma Lao very considerate of his patience he would listen take his time and try to dig deep into every option and solution to make you feel better. Also, whose knowledge is amazing I would not go or deal with any other pain management doctor.

Excellent staff

Very nice staff from office to nurse and staff take me to procedure

Dr. Lin is the best pain specialist I have seen. I highly recommend her.

Staff was warm, professional, and efficient. Dr Luo was very personable, was patient with my explanations, and developed a treatment plan for me that was logical and worked for me.

Very friendly staff and doctor listened to me without being rushed.

I feel considerably better than when I first saw Dr.Lin, on Wednesday, March 29th. My neck issues are much less significant than they were ( currently, on a scale of 1-10). Most importantly, I have not had an “aura” or a migraine headache, since April 12th. After suffering with migraines for 70 years, this is an incredible accomplishment. I don’t really know specifically what to attribute that to; however, I began using a Far Infrared Heating Pad twice daily for 2 hours each time and I feel that had been a great contribution to my current condition. I began doing that at the recommendation of Dr. Lin.

Dr. Lin not only talked to me about my issues that I specifically came to see her about but also about things that were bothering me that were not related to this specific visit. She spent more time with me than I ever expected. Thanks, DOC!

Staff very professional and courtesy.

Dr Luo listened to me and gave me time to explain my answers to his questions. He referred me to a neurologist for my health problem but I will recommend him to anyone needing a pain management doctor and I will come back to him should I need one.

Best Doctor I have ever seen.

I have been going to Dr.Lin now for a few years and always get good results with whatever she does for me. Her staff is awesome as well. Wouldn't want to go anywhere else.

N/a

Dr. Lin cares about your well being and health. Always a pleasant visit.

Great personal

Nice and quick to get appt and not too much wait. The new patient package is so long many pages and when it was sent electronically we couldn’t opened. Took a long time to fill a lot of page. Office is clean and friendly staff. Doc Lou is amazing and take time with you

I am a returning patient. I last saw Dr. Lin in 2015. She was awesome then. Now that I’m having some issues with pain, I knew to come back to her practice. She is very thorough and caring and, most importantly, she listens to her patients.

The staff and Dr. Ma are outstanding, as they have been for several years. Their consistency has inspired sincere trust on my part.

Staff was very friendly. Dr. Ma Luo explained everything in great detail. I felt very comfortable with him.

Long waiting times

Dr Lin always knows the cause of my pain. She shows me exactly what is causing the pain and educates me on the cause and ways to remedy the pain. Any time she performs a procedure to relieve any pain I am experiencing, the procedure she performs has eliminated the pain 100%. I am so glad to be a patient of Dr Lin's. She is truly a Godsend.

I have be

excellent care from the administration and treatment of the doctor also a very professional doctor the doctor luo

Dr Luo always pays attention and offers suggestions to my chronic pain problems. It's nice to have a Dr who listens and has solutions.

Dr. Ma Luo is very patient oriented. He listens to you when you talk and works with you to help address pain you’ve been suffering from. I am able to be pain free, something I have not been in over 20 years. I am grateful and recommend him all the time to my coworkers who I see suffering in pain. I tell the he is totally worth the 3 hour drive.

Dr. Lin and her staff are great, they tend to all your needs. Dr. Lin spends plenty of time discussing your problems and she talks to you in a manner which you will understand. Dr. Lin has helped me and brought back my everyday life with no pain. Thanks Dr. Lin

Very informative.

Dr. Lin was very thorough and good at explaining the problems and possible solutions.

Dr was very nice. Clear about my condition and listened to my questions and concerns.

The Doctor’s office was busy this morning, but Dr. Lin and her staff treated me and I feel much better this afternoon.

Wonderful relief from pain.

Dr lin was very professional and explained to include that any type of surgery at my age and condition would do more harm than good. She recommended other options.

Very professional, friendly staff. Everything was described in detail. Looking forward to my next visit.

Wonderful! Staff is kind, courteous and extremely helpful in my care requirements!

Dr. luo has been the best doctor for pain and spine injury.I would recommend him highly to anyone who has back problems. He has helped me greatly.

It was my first visit the staff and Dr.luo where so welcoming happy that he actually listen to me and my concerns and addressed them

Dr Lin has by far been the greatest doctor to help correct my problems. I highly recommend her.

Quick and easy procedure!

Very friendly. Fast.

It was a great experience from the receptionist to the staff and the doctor. The doctor was very attentive, listened carefully to my concerns regarding my pain. I highly recommend Advanced Pain.

All excellent service, from the front office, the nurse and Dr Lin Thank You

I don’t feel rushed, Dr is patient, listens to concerns and is reassuring, service with a smile, that’s what he does

Dr Lin very caring and efficient. To the point, and a quick, good listener. So very pleased with her expertise.

I like my Dr very much he is very very understandable and listen to my situation and I also want to acknowledge the staff they are great & polite very happy coming here

Dr. Luo is a bit quiet and I would like more interaction and discussion prior to or after a procedure. I sometimes feel like a part of an assembly line patient.

All procedures resulted in pain relief , straight forward and always timely. Pleased with treatment and plan to continue with pain management from Dr. lin.

Very friendly staff at all levels.Staff is very knowledgeable, Dr. Lin is wonderful

Dr. Lou is very knowledgeable in his field, and I feel comfortable and confident in his care.

I did recommend Dr. Lin to my sister Olga Bass

Excellent! Every effort was made to make me comfortable

Great

I was overwhelmed by the results of my MRI and opinion of the doctor. However, her very caring staff helped me through it.

Extremely good. All the staff are very nice. I had a few minutes too talk to Dr Lin. Which was great. She suggested physical therapy and I have an appointment next week. Looking forward to appointment with her PA who is very knowledgeable and very personable. Thank you all for a successful appointment today. Christine Welsh.

Every time I go, the staff is wonderful. Very caring and they take their time with you.

She listened to my situation and will move forward to help ease my pain.

I highly recommend Dr Lin and her medical team, they’re very personable, easy to schedule with, and excellent follow-up regarding your health issues, diagnosis and medical procedures

Good and seticfide with his knowledge & understanding my condition?

Professional, yet personal feel to the office/staff. I feel that I am in competent hands

Great time with the crew

Great!

I’ve been seeing Dr. Luo since 2021. I recommend him to anyone who has chronic back pain. He listens, cares and really gets to know his patients.

Everything was great. The staff, doctor and assistants were really good and caring. I felt very good during my procedure with Dr. Luo and Ash.

The best in San Antonio

Dr Lin is the 1st doctor that really cared about finding a way to reduce my back pain. After years of disappointment she listened & helped me get my life back!!! I can’t say enough good things about her and the amazing staff in the office as well as the Nevro representatives. Everyone involved in my treatment have been 1st class all the way and I’ll always be grateful ❤️

This rating doesn’t go against the facility, it’s due to my issue. Dr Lin was great, I just wish I had a better mindset when I was with her.

great visit with Doctor

Had RFA today . Pain was minimal. Love the office staff along with Dr Lin

Dr Luo listens and does not rush through the appointment. Explains a plan of action. Staff is friendly and helpful.

Dr Lin was awesome as usual

Prep done quickly and short wait for procedure. Enjoyed talking with Dr. Lin and Tony. Very much like the personableness. I feel fine.

Antonio was very professional and informative during the procedure. Dr. Lin is awesome

I just met Dr. Lin and I was very pleased with her. She explains exactly what she’s going to do and is very knowledgeable. She listens to you and doesn’t rush you. I feel like there’s hope for my problem. Dr. Santa María referred me to her and I’m so happy he did.

Doctor carefully listens to your concerns.

Everyone is friendly and courteous. Listens to my concerns.

Very good

I have been going to Dr. Luo for about 2 years and I am very satisfied with his care.

It was good

Explains options very clearly and listens to needs and concerns and addresses them

Very little time in waiting room and personnel are professional. Dr. Lin explained my knee problem and performed procedure that totally relieved my pain. I have all confidence in her practice.

Quick, pain free injections that provided more relief than previous one. I feel better and able to do a little more. Looking forward to the next round.

Smooth, working together clinic

Dr Luo listens to his patients and offers a variety of pain management options. My quality of life has improved with RFA. The office environment is welcoming and the staff is friendly and caring.

Dr. Lou and his Staff, are very caring, knowledgeable and professional, he listen and give the best advise and solutions to your problems. I recommend his practice to any person that have mild or chronic pain or problems in your lumbar or cervical spine. Thank you for helping me relieved my back pain.

She was highly recommend by two of my physicians & her staff speak highly of her. She appears very knowledgeable in her field & the first time I met her she gave me hope about treating my condition.

Pleasant. Dr. Ellen very connected to her client Excellent staff

Dr. Luo is an amazing dr supported by a office full of wonderful staff. I have been going to this office for 2 years now and I have had nothing but positive experiences every single time. I feel lucky and fortunate to be a patient of Dr. Luo ‘s.

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Dr Lin listened to my back pain problems and offered a solution

Everything ran smoothly and on time. Staff is very professional and welcoming. Dr Lin is very knowledgeable and compassionate.

I got the best care from both, Dr Lyn and all her staff Thank you

Great care as usual.

Awesome

I have been diagnosed with chronic pain well over 35 years, and I have gone through many doctors, treatments, and medications, that in some cases they have eased the pain, but Dr. MA LUO is the only doctor that have eliminated my pains, and he is the one who I truly trust, and recommend. Dr. MA LUO preformed a TenJet, and is the best treatment I had ever had.

Dr. Lin took the time to explain my MRI results and answered all my questions. I left with a better understanding and am confident she can help. Very impressed!

Really enjoyed the detailed discussion with Dr. Lin regarding my issue. Also enjoy the friendly and professional staff I spoke with.

Did not have to wait long to be seen by Dr. Lin. She explained all necessary things to me in a way I could understand. I'm very happy with Dr. Lin

Very friendly and helpful.

Dr. Lin and her staff are extremely caring and efficient. I feel very well taken care of when I have to have any procedures done

This clinic and its staff are very knowledgeable and attentive. Plus Dr Lin lays it online as for as as your healthcare. Outstanding Physician!

Communicated available options for treatment and offered suggestions I declined at this time but appreciated his suggestions

Dr Luo is very nice & listens to his patient. Highly recommend

The doctor and his staff were all friendly, & helpful.

Very professional

Extremely caring, listens, answers questions.

Everyone was really nice and helpful

Dr. Ellen Lynn, always good manner and staff

Dr Ma Luo has helped me a great deal with my back pain and I greatly appreciate his advice and recommendations.

Dr Lin is an outstanding pain management doctor !! She is patient, very thorough in her approach and has a terrific bedside manner. I am Chinese. I speak English however my vocabulary is limited. Dr Lin spoke perfect English and also is fluent in Mandarin Chinese which put me immediately at ease. She gave me a steroid shot which within minutes stopped my pain in my leg. Her staff is great, very polite and competent. The entire experience was amazing. I highly recommend Dr Lin and staff, just wonderful !!!

everyone very helpful, Dr.Lin very thorough.

Informative

I love the staff and Dr. Lin. They’re all so amazing!

Dr Luo is a highly regarded doctor. He takes the time to understand what you are experiencing. He provides excellent medical care. I would highly recommend him to anyone needing spinal medical treatment.

Always satisfied with my visit. She takes time to go over things.

I feel like a new person

Good so far, less pain.

Dr Linn took her time and made me feel at ease with the questions I had and explain what she was going to do and I really appreciate it.

IT COULD NOT POSSIBLY HAVE BEEN BETTER. THE TREATMENT AND MOST IMPORTANTLY THE RESULTS,WERE EXCELLENT.

Dr Lin is a smart, compassionate physician

Fantastic doctor. She has worked with me to help relieve pain in all my joints.

Reasonable amount of waiting for doctor and had good conversation with her. She's very good at explaining what she's talking about. I've been seeing her for some time and I found her to be very very helpful. Office staff friendly and professional and sent my prescription right over to my pharmacy. I highly it recommend her because she has really helped me with my pain. I trust her

Very professional.

Great Dr in Dr Lin and her staff very friendly and professional. Couldn’t be happier!

Everyone was friendly and helpful. Informed me as to what was going to be done.

Was wonderful

Dr. Lin is the best!

Me olvide comentarle que en el informe que me dieron hay datos que no se de donde son porque yo nunca fui a ER, y no tome esas medicinas que dicen, ademas la morfina etc me la suministraron luego de la cirugía de la rodilla, y lo principal es que el Dr. Carlos Roldan no tiene nada que ver conmigo desde hace dos y medio años, exactamente cuando falleció mi esposo. Atentamente Lidia Dimetman

Excellent very good . Alot of 1 on 1 . Lou

Super Dr.

Still working on the pain.

Me gusto mucho la atención de la Dra. Lin, pero a la vez estoy frustrada porque yo esperaba tener calma para mis dolores lumbares, pero cuando me dio la medicación la Dra. dijo que era un calmante fuerte, pero, no me dijo de que se trataba y yo no conocía el nombre comercial de la prescripción, por lo tanto cuando descubrí que era Gabapentin no me gusto para nada. El motivo es que yo ya tome Gabapentin y con mi marido la suspendimos por el atontamiento y mareos que me provoca esa droga. Por consiguiente no la tome, ya que los efectos colaterales son muy delicados para mi, como persona de 80 años que vive sola y puedo caerme al perder el balance. Lo siento, pero ese tratamiento no puedo seguirlo. Si la Dra. considera una epidural en mis lumbares me gustaría hablarlo. Muchas gracias por su atención. Lidia Dimetman

Dr. Lin and her staff are always courteous and professional!!

Dr. Lin very informative and helped me with herbal medicines that can help with my leg spasms.

She is amazing!!! Totally amazing, I wish I could have her as a Primary, she cares!!

I have been a patient of Dr. Lin for about 5 years and have recommended her to anyone that asks me for Dr.s suggestions. She cares about her patients and is easy to talk with. I'm sure glad I found her.

Fabulous ESI procedure

Very professional, great communication

Staff and MD are great but the wait is long.

I am transferring from another pain clinic. Dr Luo spent over 30 minutes with us even after he reviewed all my past bak history. He is a very pleasant Dr and listens and gives very knowledgeable responses. If you are looking for a pain Dr. this is a great choice.

Good

Dr Lin describes the problem and solutions very well

Awesome docto and staff, best in town!

Very caring doctor

Good

It was was helpful information i received for my procedure scheduled. I still need to get my prescription drug submitted to my pharmacy.

Dr. Lin seemed concerned about all my pains but the only thing I didn't like is that I was given an anti inflammatory pill with aspirin and I can not take those because I'm on blood thinners. My daughter and I h a d to call my pharmacist to see if taking it again was good and he said NOT to take it.

Very thorough

Excellent and professional medical counseling and advice.

Excellent experience!

Great staff! Knowledgeable, prompt, follows through.

Dr. Lin was very prompt with her diagnosis of my symptoms and very compassionate with my needs. She was genuinely concerned with treating my back pain which was very assuring.

Perfect

Dr Lin is very caring and professional

Dr. Lin is the best

Very good. The injection seems to be helping.

As always, office personnel were outstanding and service was great. Dr. Lin makes sure that her patients get all the help she can give them and is pleasant while doing it.

Love Dr Lin

Dr Lin was excellent - wish I would have gone there first. She focused on the problem and immediately started treatment. Was very knowledgeable.

Good, professional, & caring.

VERY knowledgeable and careful and caring doctor. She has an interest in all your problems as well as you. Highly recommend--and I'm a physician.

Dr. Lin is great, easy to talk to, most of all she is up to date!! The staff is great also.

She is amazing, she cares!!

Staff is professional and very friendly. They try and see to your needs as soon as possible.

Great as always

Excellent treatment experience didn’t feel the injection I had done at all. Everyone was extremely nice.

I'm very satisfied, happy with Dr Lin's level of care. She always takes the time to explain the procedure she is going to do in an unhurried, detailed manner. You never feel she is being rushed to the next patient. I am going to the next level of pain relief and she has explained my options throughly. I'm feeling very confident in the choice I've made. Her staff is also very efficient, professional and friendly. It's a pleasure to interact with them. I highly recommend Dr Lin to anyone that is looking for a pain management professional.

Very thorough and had relief when I left the office . Great staff !!

Fantastic! She takes her time to explain and she is like a detective, she wants to find out the root of the problem

Great staff. Dr lin is great. Explains everything to you and makes sure you understand and describes the plan of action for your issue. Would not think about seeing another pain management dr.

Appointment was quick, Dr. Luo was patient with my questions, and the staff was courteous and knowledgeable. Thank you!

Dr. Took the time to explain and answer questions thoroughly and truthfully .

Great Easy to talk to

I really appreciate Dr Luo’s continued patience and his willingness to listen when I express how I’m feeling about my pain and anxiety issues. He will offer treatments but if I’m uncomfortable with a particular one he doesn’t push. Sometimes you have a great doctor but the staff is an issue. But that’s not the case here. Everyone is great.

Very good Doctor.

Dr. Lin is compassionate and caring. She is very attentive to her patients needs. She always goes above and beyond to find out a solution to your injury. All the ppl that work there are very polite and will answer any questions you have. They all are all around the best and wouldn't go anywhere else.

Dr. Lin is thorough and combines lots of options to consider in a pain management program.

Great

Dr Luo and staff are extremely friendly and supportive. Dr Luo really listens to your concerns and comes up with a treatment plan that is beneficial and most convenient for the patient! Would absolutely refer him to my friend and family! 5 star service!

Great Staff, friendly & professional. I can tell good comeradery between the Staff& Dr. LAO seems easy goin.. always professional & has good methods for curing pain. I Happy my Condition of a broken tale bone is better.

quick response, met my current concern

EEs are always friendly and upbeat.

Physician is caring and knowledgeable

Nice atmosphere great staff & Dr

Great staff and care

He Listens and Doesn't Talk Medical to You, he makes sure you Understand what you need to do

Doc listen to me, and was very nice

Great doctor.

Dr. Luo gives Excellent Patient Care

I have always found Dr. Luo to be terrific. I highly recommend him. He is very sensitive to the cost of treatment vs insurance restrictions as well. His practice takes great care to ensure that treatments don’t place an unexpected burden on patients.

I paid for an I.V, that didn't have any affect on me. It wasn't worth the $75.00 charged. I was apprehensive about the shots in my vertebra. My back is feeling better and I believe the procedure was they best option. I still have pain in my back but much less then before. Dr. Lou is a good doctor and I'm comfortable with his care and advise.

Had a few pain doctor, Dr. Ma Luo is one of the best.

Dr Ma Luo and Shay always ensure I am taken care of when I go into the office to receive my injections. I have been seeing them for years now since my brain surgery and would highly recommend their office as they care about your well being and getting you feeling 100%. Thank you to all the staff members who have assisted in the years I’ve been seeing Dr Ma Lou they truly are the best!!

Excelent

Always friendly and efficient!

Dr Luo & Staff are great!

Lovely

Great customer service, attention to detail and welcoming staff.

Dr. Luo is always kind, efficient, and understands my pain. I don’t think you could find a better Pain Management doctor anywhere!

Pleasant and efficient. Answered questions completely.

Dr.Luo’s office visit is always very pleasant not only due to his wonderful office staff but to the doctor himself. He not always listens to my problems with my pain but works hard to solve them. I feel very fortunate to have found Dr.Luo because now my life has been tolerable.

Dr. Luo takes to time with the patient and listens to provide the adequate care for them. He is respectful and understanding.

She answered ALL QUESTIONS WITH DETAILS OF THE SPINE AND NERVES! So grateful for getting info on Second Opinion. If in doubt get her opinion and You will walk out so Blessed to have found her!

He is very knowledgeable and takes his time explaining what can be done in my situation.

Dr. Lin and her team are Amazing! She listens to you and works with you to help you achieve a painless life!

Knowledge was outstanding

We moved to San Antonio 18 months ago. I was referred to Dr Luo and I am very happy with him, his care, and his office staff! They get right back to me and Dr Luo has really helped me with my back pain!!!

I was fortunate enough to have Dr. Malou perform my trial Stimulator. I want say thank you also for letting me meet with the Nevro team there in your Westover Hills office afterwards, as we are now having a difficult time finding my “Sweet Spot”, as they say on my perm. Stimulator.

Wonderful, no pain after injections

Dr Lin and her staff are amazing. They always take great care of me. She created a great program to help manage my back/neck pain.

Very well organized and staff are all knowledgeable and pleasant

They were so caring and attentive too my to my pain in my concerns wish I had so much severe pain. I really appreciate them being there to help me the staff. The doctor Dr. Lou was so caring and cum passion about my pain in about. And about my health problems. Yes I would recommend this clinic to anyone that had pain anyone that needs help I would recommend it. Thank you very much.

Fine

I appreciated the telemedicine call .. saved me a 2 1/2 hour trip just for follow up

It was quick and I knew what to expect, but I would have liked more interaction and assurance from the people in the room.

Good

Always a great experience at Dr pins office. Friendly fast service

Yes

Yes I rec a cervical block

It was fast and great

Excellent

I was treated with the utmost care.

Dr. Lin exudes love, caring, and kindness.

Dr. Lin's bedside manner is spectacular! She took the necessary time to understand my concerns, diagnosed my pain, and quickly worked to resolve the issue.

Great explanation of my situation and how to proceed with pain management.

Doctor Lin is awesome! She takes appropriate time, has empathy for my pain and discusses options with me. Wish actual exam and care time was closer to appointment time tho. I lose valuable extra unplanned time from my day on each visit.

Very professional and welcoming staff I would definitely recommend Dr Ma Luo to everyone

Staff is courteous, knowledgeable, and efficient.

Excellent doctor!

Unfortunately I am not an easy person to sedate. It’s not the Dr’s fault but it’s was wide awake for my procedure and felt everything. Again. This is just my body chemistry.

Always caring, and ensures issues are addressed fully

Very prompt service, attentive to all my needs, great caring staff

Excellent care Prompt

Will refer Dr Linn to all that have pain. I’m super excited with the relief of pain and how quickly Dr Linn got my spinal cord approved!

Friendly and knowledgeable staff. Dr. Lin listens and recommends the best treatment plan to help relieve your acute/chronic pain.

I would have liked to ask more questions. Before and after the procedure.

Good

Honest

very helpfle

Dr. Lin explained the results of my MRI in a way that was easily understood. She was patient and kind.

I was so trepiditious but the procedure was great as were all staff.

Staff are friendly eficiente

A lot of pain till last night much less today.

Dr Lin and staff adre great.

It was a more intense procedure than I expected and more painful from the doctor attributed to inflammation and scar tissue. I also didn’t expect the ongoin pain after as I didn’t remember having that when I have had similar procedures in the past. I attribute some of this to mynot reading over The pamplet again I was given 2 weeks prior. Lastly I never saw. The doctor face to face I would have liked. To ask her a couple questions . I FF let she was qualified and was in excellent hands.

He was very professional and showed concern for my health.

Can't wait to see her solve this lower back pain once all MRI/Xrays come in.

I said I would recommend the practice to others but I've only had one appointment so it's hard to say just yet. Everyone was nice and respectful but I did a lot of waiting. Dr. Lin was great and I had met her before when I went with my dad to an appt. I've heard bad things about her PA. I think that's his title.. I believe his name is Avalrado or something close. I didn't have the opportunity to meet him yet.

My visit was very good Thank you guys

Very personalized Good staff

Dr. Lin is an amazing, caring doctor. Plus she is super knowledgeable.

Dr Lin is incredible and very caring. Her staff are all very friendly.

It was very good

Very good.

Fast, comfortable, and professional! I highly recommend.

Dr. Lyon was very professional as was the staff. I felt well taken care of.

Very informative and helpful!

Really professional,easy to talk to. I tested my A1C when I got home and it was at 5.5

Excellent care. Very pleased with treatment.

Dr Lin and staff are patient, informative and caring.

Helpful and informative care was given. I did not feel like I was being rushed.

Good

Christy was a lot of help with explanations and questions we had!

Thorough

The attention I received in the exam room was to the point and in a language that a country gal could understand. Complete explanation was given to my current issues and what this office could do for me. Very well laid out

Superb care

Professional, listens to the patient. Excellent treatment. Office staff, courteous l, and very professional.

I felt everyone was working together to help me feel better. I always feel heard and cared about.

Great

Excellent visit 3 month follow up.

Enjoyable, expectations

Attended my needs very well.

Very professional

The staff are so incredibly kind and caring, they explain thibgs in detail so that elimiatws alot of anxiety about uaving procesures done to help woth back pain. I can ot say enough about how quicklu Dr. ellin Lin indersrand what was happening woth my back, took charge and had a plan of sctuon in leas than 15 minutes. Mich netter than the 1 year I spent woth anothe provider getting nowhere woth it and having prolonged suffering! Her team and Medical Assistant are great, as well as To y who helped with xray photos while Dr. lin was placing iniections in my back. This is a driendly, no nonsense but human and empathetic team!! I wouldn’t want to go anywhere else for spinal oain management the only reason I gave this 4 stars instead of 5, is because I asied about getting my pain prescriptions filled (1 IS NEEDED ASAP,) this was noted, but no-one ever asked me for my PHARMACY INFO so they can be called in BY De. Lin. Overall I am extremely with the care, and the coordination of xare woth other physicians, that I’m receiving from this clonic, they’ve made a vase difference in my outlook and life - and given me hope for things to get better (siin, not poke in 6 or 12 months,). hopefully will be living in less pain, soon, and able to get my life back!

Very nice guy.

Frendly and professional staff, Dr. Lin listened to my concerns. I have become spoiled with the care I have received from Dr. Lin over the past 15 plus years. Thank you.

Great understanding to my situation. Very good doctors office and staff

Really great medical team. Very caring.

Excellent Dr with very good bedside mannerisms of explaining my condition and the future care for my pains.

Awesome! The is friendly and all have smiles. Dr Lin’s practice is very organized setting up all appointments. Dr Lin always takes plenty of times to visit with you and review Olán of action. She is great!

Dr.Luo is always attentive, a great listener, and compassionate. I can't say enough about his office staff, as they are all exceptional.

Dr. Lin did an awesome job explaining what was wrong and how to help remedy the symptoms with my lower back!

As always Great!

The procedure went very well. Dr. Luo is very thorough and did a great job. Thank you so much.

My experience was ok, but I don’t see why my consultation could not be done over the phone or zoom meeting. There was no exam of my body done.

Except for long wait time, Dr Lin always knows exactly what the problem is, and she gets the steroid shots right exactly where they’re most effective.

Always a pleasant visit with Dr Lin. She is concerned about overall health

Excellent care

Dr. Ma Luo and his entire staff have always taken great care of me.

Fantastic

I received excellent care from all staff providers, from the receptionist to the sign out and getting my next follow up appointment.

Extremely thorough and helps out however possible

Fantastic

Alway receive caring attention from Dr Luo and staff.

I trust Dt Lin completely. The staff is courteous and answers portal questions quickly!

Dr Lin is great!

Kind Dr Lin! We love her. She took her time explaining my MRI results and upcoming procedure. I felt very comfortable with her.

Very expedient. Always have good results

Very professional, listened and answered any and all questions. I believe this organization is the best in the area. I also refer my family and friends here.

No problem, very good experience.

Great in explaining clearly what my procedure would be, he was very prompt in carrying it out, it was painless.

Everyone is always kind and patient, I never feel rushed

Dr Lin focuses on you alone when your a patient. It is nice to have a pain doc who is trying to avoid more pain.

Very professional

Staff worked around my schedule. Dr. explained everything in a professional matter.

Thanks!

Stress less

Answered all my questions and cares about your overall health.

Dr Lin is a caring physician, she is not one who comes in for a minute and leaves to the next patient. Dr Lin listens and ask questions.

I have been a patient with Dr Ma Luo and his staff is amazing and my overall lower back pain has improved with his treatment. I will continue to go to him for future needs.

I was a bit drowsy afterwards but I was relieved of the back pain immediately. Thank you!

The office runs efficiently and patient care is excellent.

Ok experience.

Dr. Luo really listens. That is worth 5 stars.

Excellent. Dr Luo listen to issue. Discussed the plan. Completed the procedure and I felt a lot better. Now my quality of life is much better. I have used him before and will use again. Thanks Dr. Luo and staff...

She is the very best. Smart compassionate innovative.

Great

Drluo is a fine young doctor. I would recommend him to anyone who needs a pain management doctor. At times he is quiet but he is receptive to whatever you may have to say to him concerning your problems.

PA was thorough in reviewing my recent procedure. He listened well, advised about possible future issues, and wrote referral fir PT. I was pleased with the visit.

Excellent care! Totally resolved my sciatic pain. So grateful!

Dr Ma Lau. Best caring Dr.

Good

Staff is friendly and efficient. Dr Luo is great at explaining things and making sure all questions are answered

Best treatment, best clinic, best dr, best staff

Love everything about this practice. Always very prompt. Enrique is very knowledgeable and will explain your problems in terms you can understand.Love the sweet lady at the front desk.

PA Enriquez was professional & expressed concern on how I was feeling. My pain level has decreased. Need to continue with strech exercises. Will follow up again in May.

Pain is worse today though

Good overall.

Am grateful for the most welcome relief and no pain !!!!!

Very professional, friendly, knowledgeable, and helpful

Dr was thorough and knowledgeable.

Dr. Lin continues to provide top notch care and truly listens to her patients. She is an extremely warm, professional and compassionate physician. I highly recommend her!

Very good experience! He went to get medicine. I was given a day n time for appt but it wasn’t put on Dr’s schedule ‘D Schedule. Young lady who

Dr. Lin is amazing, intelligent, cares about how I am doing, etc, the best doctor I have seen in years!! Thank you Dr Lin.

Dr. Lin is such a blessing! She diagnosed my neck pain problem and treated it with an injection that lasts over a year. She also recommended some natural products to help with the pain. She diagnosed my husbands severe neck problem, treated him with a procedure for pain and provided suggestions and referrals for him to get further treatment.

Excellent care at every level!

Helpful and friendly.

Good discussion of past and upcoming treatment

well explained

Pleasant and helpful

Always on time and he understands my pain and treatment

They are all very friendly don't mind going to see them every month

Dr Ellen Lin is very professional.

Explained questions, very professional, and asked if I had any questions are concerns.

Enrique the PA is caring and takes his time to explain what's going on and discuss all your options.

excellent

Always thoroughly explains all procedures and are truly concerned with the patients recovery.

Great staff

Always great

Very good

As expected

All my questions were answered.

Me. Rodriguez was very polite and professional during our entire visit. He answers all my questions about my latest procedure. He gave me his full attention and never hesitated to make me feel very special. PA Rodriguez is a true credit to your organization.

Great group very professional

My experience today was good . Needed to get a refill for 300 mg. gabapentin. I called the office later. Office personnel were polite.

Everything went smooth!!

Dr Luo listen, understands your concern but most importantly allows you live life without pain!

Always a great visit with dr at advance dr Lou knows his stuff get the best care

Very thorough and caring. Dr. Lin and staff took the time to explain the procedures and recommended therapies in detail.

All the staff is very efficient and very likable. Dr Lin is the same so it’s always a good visit. Only issue is sometimes the wait for a procedure seems a little long. That’s my only concern and it’s not a real problem. They are busy which tells me they’re good at what they do.

Always the best. Staff and DR do a great job

Courteous and helpful

I am pain free on the right leg and 0-1 on the left leg. The epidural is working.

The staff is wonderful and very caring . The tech that prepared me for my IV did a wonderful job of sticking me .And of course the gentleman that was preparing me for my injection was awesome. And of course Dr Lin is so great and professional.

On time,professional good experience. Dr.Linn answered all my questions.

Very professional and had great bedside manners.

Dr Lin and Tony are top notch. SOMETIMES the office staff can be kinda sparky, but could be me

Dr Lin and her staff are over the top great! She always figures out a plan to manage my pain and get me back to a good life. I recommend her any time any one says they have physical issues.

Staff warm, welcoming and caring. Dr Lin patient and good with explanations.

Excellent as usual and as I described in the note I left for her. I did get and responded to the call made by personnel there regarding the need to reschedule my 2/13/23 appointment with Dr. Lin and updated my phone number (210 762 1000). During it all, my phone was misbehaving so badly (I suspect weather to be the cause) that the call was dropped. I shall try again in a little while to call again.

Very knowledgeable staff Very courteous and helpful

Amazing

Best Doctot in SAT, with the best staff!

My health issues were quickly assessed and a plan for pain management was formulated. Dr Lin and her staff are professional, talented, and caring.

Dr Ma Luo is very receptive to my concerns and my pain management I have been seeing pain management Dr's since2007 and believe one of the best!

Excellent from start to finish. Easy to get appointments, all staff treat you respectfully and with kindness, extremely efficient. I can’t say enough about how helpful Dr. Lin and her staff have been I would recommend them to anyone!

Great staff and excellent doctor

I appreciate the kind and professional patient care. Thank you

Dr. Lyn explained my condition thoroughly, showing me the x-rays and what they meant. She also made some recommendations on holistic vitamins that I should take in Lieu of some other prescription meds I have been taking I received injections for pain on my lower back and requested an imaging order for an MRI. Dr. Lyn is a very personable person and I’m glad I was able to get an appointment with her.

When I first met Dr. Luo, I was in a wheelchair now I am walking. He is an amazing pain management physician, I am walking again, he has assisted with every pain I was dealing with lupus, fibromyalgia along with several other autoimmune diseases. If you are looking for a compassionate, understanding, a physician who listens, the best office staff, and a great personality. Dr. Luo, thank you for everything you have done for me.

Short wait time in the lobby and an acceptable wait time in the room for the doctor to arrive.

Everyone is very friendly and answers all my questions.

Answered my questions professionally and explained surgery procedure to me. Dr. Lin is also very personable.

Dr Lin, her PA, Enrique, and all the staff have been very professional and very friendly and cordial. My procedure gave me great results. Unfortunately, my only concern is the unprofessional attitude of the anesthesiologist. Hopefully that will be corrected since apparently he is good in his expertise as an anesthesiologist. I highly recommend Dr Lin.

Very good

Prompt, professional, & called w/ results of X-ray he ordered.

Doctor Lin did outstanding work explaining the problem with my neck and how it could be surgically be repaired.

Always a nice visit.

Dr. Lin takes the time to explain what is happening and why and what the best procedure to take for a resolution. She is straight and to the point. I like that!

Excellent location, low traffic efficient office, friendly staff. Dr Luo is mild mannered and fields questions well. Just had my second injection and had great results!

Easy People nice very conforming

The staff and Dr. Lin are amazing.

The staff was courteous & helpful. Appointment was prompt. Dr. Linn is exceptional. She listened & quickly understood my situation. She was empathetic & reassuring about the pain I have been experiencing. She formulated a plan considering my financial concerns. She explained & demonstrated the procedure to be done. I felt relieved & cared about after the consultation.

After my procedure I was given my appointment for my follow up. I will not be able to make it for that day. I was told that's all we have available. I am employed and I can't leave in the middle of my day to make appointment doc appointment so I left and now have to reschedule.

Very pleasant

Excellent service - able to see the doctor in a very short wait time. Suggested treatments are very effective. I highly recommend Dr. Luo.

Na

Awesome I will tell very one I know about y’all.

Staff to my doctor are very understanding, kind & knowledgeable they are very efficient and 90% of my visits everything moves along at a real good pace

Dr. Luo is very a professional physician, he is very helpful and caring . He gives classes on his proceedures so that his patients have a good understanding of what they will be having done for their treatments. He is very down to earth and very easy to speak to. I recommend anyone that is looking for a good thorough Doctor, to go see him. They will be very pleased with his attention and his recommendations.

Short wait time. Dr took his time answering questions and making care plan. All staff friendly and efficient

Very pleased with the staff treat their patients. Staff is very knowledgeable, professional and friendly.